Engage, Convert, Repeat: Boost Sales with Falkon CHAT
No setup fees. No credit card required.
One Live Chat Solution, Endless Possibilities
Gone are the days of managing multiple chat tools for different purposes. Whether you’re looking to provide exceptional customer support, generate leads, or drive sales, Falkon Chat got you covered.
Turn a Curious Visitor
into a Paying Customer
Connect with website visitors exactly when they’re browsing your products or services. They might have questions or hesitation that a quick chat can provide a solution.
- Answer questions and overcome objections
- Capture leads and nurture them
- Personalize the sales experience
Provide Excellent
Customer Support
Quickly address customer inquiries with immediate assistance. Enhance customer satisfaction and foster positive relationships by providing real-time assistance and resolving queries and issues promptly.
- Instantaneous responses
- Reduced response time
- Enhanced customer experience
Manage Customer,
Support Tickets
Efficiently handle support tickets for streamlined issue resolution. Manage customer support tickets with a centralized platform for tracking, prioritizing, and resolving issues efficiently.
- Organized ticketing system
- Prioritized issue resolution
- Seamless team collaboration
Proactively Outreach
Website Visitors
Engage visitors proactively to initiate conversations, offer assistance, and guide visitors through the sales funnel, leading to increased conversions and customer engagement.
- Organized ticketing system
- Prioritized issue resolution
- Seamless team collaboration
Post-Purchase Care
for Lasting Loyalty
Whether it’s order tracking, product inquiries, or troubleshooting, businesses can continue to offer valuable support even after the sale.
- Assistance with post-purchase inquiries
- Proactive follow-ups
- Opportunity for feedback gathering
Omnichannel Live
Chat platform
Falkon Chat is an omnichannel customer support and marketing tool, making real-time communication with your customers across various platforms such as your website, Instagram, Facebook, and Google’s Business Messages easier than ever before. There’s no need to switch between apps; manage all chats in a single multichannel dashboard.
Effortless Chat: Get
Talking in Minutes
Falkon Chat is designed to be a breeze to set up and use. We know your time is valuable, so we’ve made it easy to get chatting with your website visitors and customers without any technical headaches. Just a few clicks and you’ll be ready to connect.
Chat That Fits
Your Budget
Looking for a way to boost your customer service without breaking the bank? Look no further than Falkon Chat. Our chat application is built to be affordable. We understand that budgets are important, especially for small businesses. That’s why Falkon Chat is a free live chat tool!
Feature-Packed
Live Chat Solution
Falkon Chat helps you to connect with your customers like never before with a cool set of chat features.
Live Chat Customization
Personalize the live chat interface to reflect your brand identity easily with custom themes and colors.
Automation Rules
Boost efficiency by automating routine tasks like greetings and inquiry routing based on predefined triggers.
Teams Channel
Collaborate effortlessly and keep your team in sync by integrating Falkon Chat with your existing Teams channels.
Agent Transfer
Ensure smooth customer interactions by automatically routing chats to the right agents based on predefined rules.
Send Transcripts
Provide transparency and accountability by offering chat transcripts for customers to reference later.
File Transfer
Share files directly through the live chat interface.
Schedule Reports
Stay informed with scheduled reports on chat volume, response times, and customer satisfaction trends.
Website Integration
Integrate live chat across multiple websites for centralized communication and management.
Omni-channel
Provide a unified customer experience by merging contact information across multiple channels for personalized interactions.
Unlimited History
Access your entire chat history without restrictions, ensuring easy reference to past conversations whenever needed.
Visitor Activity Status
Monitor real-time visitor activity to engage with potential customers proactively.
Agent Reports
Optimize performance with detailed chat analytics reports on response times, chat duration, and customer satisfaction ratings.
Try our products for free
Discover the game-changing potential of SMS marketing by booking a demo with our Falkon agent now!