Feature-Packed
Live Chat Solution

Falkon Chat helps you to connect with your customers like never before with a cool set of chat features. 

Live Chat Customization

Personalize the live chat interface to reflect your brand identity easily with custom themes and colors.

customizable live chat windows

Automation Rules

Boost efficiency by automating routine tasks like greetings and inquiry routing based on predefined triggers. 

live chat triggers to automate responses

Teams Channel

Collaborate effortlessly and keep your team in sync by integrating Falkon Chat with your existing Teams channels.

Integrate with Teams Channels

Agent Transfer

Ensure smooth customer interactions by automatically routing chats to the right agents based on predefined rules. 

transfer chats with other agents

Send Transcripts

Provide transparency and accountability by offering chat transcripts for customers to reference later.

chat transcripts

File Transfer

Share files directly through the live chat interface. 

transfer files via chats

Schedule Reports

Stay informed with scheduled reports on chat volume, response times, and customer satisfaction trends. 

get detailed chat reports on time

Website Integration

Integrate live chat across multiple websites for centralized communication and management. 

Multiple website integration

Omni-channel

Provide a unified customer experience by merging contact information across multiple channels for personalized interactions. 

live chat across multiple channels

Unlimited History

Access your entire chat history without restrictions, ensuring easy reference to past conversations whenever needed. 

unlimited chat history

Visitor Activity Status

Monitor real-time visitor activity to engage with potential customers proactively. 

monitor activity status of the visitor

Agent Reports

Optimize performance with detailed chat analytics reports on response times, chat duration, and customer satisfaction ratings.

chat analytics report

Start Chatting with Falkon Chat!

It only takes a few minutes to get set up with Falkon Chat and start connecting with your customers in real-time. Boost customer satisfaction and drive more sales with Falkon Chat.