Feature-Packed
Live Chat Solution
Falkon Chat helps you to connect with your customers like never before with a cool set of chat features.
Live Chat Customization
Personalize the live chat interface to reflect your brand identity easily with custom themes and colors.

Automation Rules
Boost efficiency by automating routine tasks like greetings and inquiry routing based on predefined triggers.

Teams Channel
Collaborate effortlessly and keep your team in sync by integrating Falkon Chat with your existing Teams channels.

Agent Transfer
Ensure smooth customer interactions by automatically routing chats to the right agents based on predefined rules.

Send Transcripts
Provide transparency and accountability by offering chat transcripts for customers to reference later.

File Transfer
Share files directly through the live chat interface.

Schedule Reports
Stay informed with scheduled reports on chat volume, response times, and customer satisfaction trends.

Website Integration
Integrate live chat across multiple websites for centralized communication and management.

Omni-channel
Provide a unified customer experience by merging contact information across multiple channels for personalized interactions.

Unlimited History
Access your entire chat history without restrictions, ensuring easy reference to past conversations whenever needed.

Visitor Activity Status
Monitor real-time visitor activity to engage with potential customers proactively.

Agent Reports
Optimize performance with detailed chat analytics reports on response times, chat duration, and customer satisfaction ratings.

Start Chatting with Falkon Chat!
It only takes a few minutes to get set up with Falkon Chat and start connecting with your customers in real-time. Boost customer satisfaction and drive more sales with Falkon Chat.